January 14th, 2014
Hello friends and Happy New Year!
As you may have seen, we’ve kicked off the year by releasing a new update to our User Interface today!
Overall, the design is cleaner and the interactions are more efficient.
The navigations have also been reorganized. So, you’ll now find “preferences” under “settings”, where the different types are more clearly separated. We’re confident this will make it easier for you to manage email and communications now that it’s more readily accessible. As for “billing”, this has been renamed to “subscription” and appropriately moved under “account”, where you can better manage all account items in one location. Additionally, under “account”, you might notice the ability to have multiple payment methods and addresses. This is a structural change that may benefit you in the near future, but won’t have any immediate impact or require any of your attention currently.
Songs is still a primary navigation, but we’ve updated the page for easier management of your music and better listening tools for previewing songs as you decide what to pair with a particular album design.
It was time to update the affiliate resources as well, so you’ll see new banner designs and a cleaner interaction.
So, the primary purpose of the UI update today is to improve the look, feel, and efficiency of interactions. Underneath it all, this release will also include several structural updates that will set us up to release more features and improvements over the next several months. We hope you enjoy it and look forward to the roll out of more features as well as fun things in the weeks and months to follow.
As always, please feel free to reach out to us at firstname.lastname@example.org if you have any questions or need help dialing in your workflow!
Cheers, The AlbumExposure Team (Gary, Jared, Jeff, Chris & Ayca)
March 4th, 2013
Wanted to let you know about some exciting happenings over here at the AlbumExposure headquarters! Today we are launching a new version of AlbumExposure that has been specifically crafted for design studios. With this new edition has come several improvements to the current photographer edition, so we wanted you to know that you’ll notice a few little changes and updates when you log in the next time. For those of you working with a design studio, post production company, or album company to complete your album designs, you’re going to love the new interactions and if your design studio isn’t using our new edition, you’ll want to tell them about it ASAP.
If you have any questions at all, shoot us a quick email at email@example.com. We look forward to connecting with you and look forward to hearing your thoughts on the new updates.
This is just the first of some really cool new things we have for you this year, as you discover your perfect album process, so stay tuned and we’ll see some of you at WPPI next week!
We’ll be posting again in the next few days with more details on the new Design Studio Edition, so look for that as well.
The AlbumExposure Team
October 30th, 2012
In the last couple years we’ve been moving away from Flash technology so we can continue to provide a solution that works flawlessly across all your devices. In an effort to continually embrace cutting-edge technology and increase device support, we’ve just performed a major upgrade to AlbumExposure’s engine.
As a part of this upgrade, we’ve moved away from using Flash technology in our image uploading tool, which means that the image uploading doesn’t work like it used to in older versions of Internet Explorer, but there’s a good reason we’ve gone this route:
Usually technology improves in minor increments, but every now-and-then, a big leap is made. Oftentimes, to take advantage of these, some older technology (like Internet Explorer) has to go the way of the buffalo. Right now, we’re leaving behind Flash technology in our image uploading system so we can make your overall experience better across more devices—especially mobile devices. In other words, to make a yummier omelette, we have to break a few eggs.
In our move away from Flash, we realized more than ever how slow Internet Explorer is to adapt to changing browser technologies. We were aware that earlier versions of IE wouldn’t be compatible with these changes, but we found that IE 9 also does not support the advanced capabilities that we know our users need. Internet Explorer 10 will work, but only if you use Windows 8 as an operating system. Therefore, the easiest solution is to download Firefox or Chrome. We understand this will be a change for some of you, but we promise these browsers have much more to offer and you won’t be disappointed with your decision to move forward.
We’re excited that this update allows for faster uploads, uploads from iOS devices, and the capability to use all features of AlbumExposure on your iPad!
If you have any questions about this change or anything else, please feel free to contact us at firstname.lastname@example.org
The AlbumExposure Team
P.S. Bob Dylan has approved this message.
August 4th, 2011
A short while ago we changed numbering in client presentations to indicate pages rather than spreads because so many of you asked for it. Once we did, enough of you requested that we change it back that we decided to add the option to do either, with the default to spreads.
This change will take effect on Monday, August 8 at 10 AM PST. If you have any albums out to clients that you would like to stay presented as pages, make sure you login and indicate that before then.
You’ll find the new option under preferences in your account:
Here’s how the presentation looks with the each option:
We hope that the change lets you communicate to your clients consistently in your presentations, no matter if you prefer to work with spreads or pages.
May 4th, 2010
We well be down for about one hour (no longer!) From 11PM to 12 PM PDT on Friday May 7. We’re upgrading our servers in our ongoing effort to give you the best possible experience while using AlbumExposure. Thanks!
September 21st, 2009
AlbumExposure will be unavailable very briefly (15 min or so) today at 18:00 (6 PM) PDT for some scheduled maintenance. We’re doing some upgrades to prepare for a big announcement tomorrow!
November 3rd, 2008
If you’ve upgraded to Flash Player version 10, the browse button when uploading images to your albums stops functioning. We’re hoping to have a solution to this today or tomorrow, and will post here as soon as we do.
Thanks for your patience!
11/4/08 :: UPDATE :: We’ve just released an update that resolves this issue. You will however need at least flash player 9 to use the new uploader. If you need to upgrade, you can do that here: “http://adobe.com/go/getflashplayer”:http://adobe.com/go/getflashplayer
February 12th, 2008
To improve the performance and reliability of AlbumExposure we will have scheduled downtime starting at 11:00 PM PST Friday, Feb 15. Service will resume as soon as the update is complete, hopefully no more than a few hours.
November 13th, 2007
If you have a mac and have recently upgraded to OS X 10.5 Leopard, you’re going to run into problems when trying to upload files to AlbumExposure. This is because Leopard breaks the ability to upload files via flash, which AlbumExposure utilizes.
There are two fixes:
1) Update Leopard to “10.5.1″:http://docs.info.apple.com/article.html?artnum=306907
2) If for some reason you don’t want to update Leopard, you can correct this issue by installing the latest beta flash player from adobe labs “here”:http://labs.adobe.com/downloads/flashplayer9.html. Make sure you select “Download Plugin for Mac OS X 10.2 and above”